Privacy Policy

We know that you care how information about you is used and shared, and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of Exemplars Ltd., the company that wholly owns the loveart website. By visiting any pages of the domain loveart-gallery.com, you are accepting and consenting to the practices described in this Privacy Notice.

1. Controllers of Personal Information
Any personal information provided to or gathered by loveart is controlled primarily by its parent company Exemplars Ltd., who is the data processor.

2. What Personal Information About Customers Do Exemplars Gather?
The information we learn from customers helps us personalise, and continually improve your shopping experience at loveart. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website.
Here are the types of information we gather.
• Information You Give Us: we receive and store any information you enter on our website or give us in any other way.
• Automatic Information: we receive and store certain types of information whenever you interact with us.
• E-mail Communications: we often receive a confirmation when you open e-mail sent by us, if your computer supports such capabilities.
• Information from Other Sources: we might receive information about you from other sources and add it to our account information.

3. What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser, which enable our systems to recognise your browser.
• You can choose to turn off cookies in your browser, but should be aware that this may affect some of the services we provide to you.
• The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether.
• Additionally, you can disable or delete similar data used by browser add-ons, by changing the add-on’s settings or visiting the website of its manufacturer.
• If you do leave cookies turned on, be sure to sign out of your Exemplars user account when you finish using a shared computer.

4. Does Exemplars share the Information it receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information with the artists, and product sellers so that they can make a delivery.

5. How Secure Is Information About Me?
• We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
• We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to our payment processing service during order processing.
• We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may request proof of identity before we disclose personal information to you.
• It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

6. What Information Can I Access?
Your account incorporates all of the personal data we keep on an ongoing basis. You can access this information anytime you are logged in.

7. What Choices Do I Have?
• As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of some other functionality or feature we offer on the www.loveart-gallery.com website.
• You an add or update your personal information via your account.
• The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

8. Are Children Allowed to Use Exemplars Services?
Exemplars Ltd., and its trading operations, including loveart, do not provide services for purchase by children. If you are under 18, you may use loveart only with the involvement of a parent or guardian.

9. Queries
If you have any concern about privacy at the www.loveart-gallery.com website, please send an email to info AT exemplars-gallery.com, providing a thorough description, and we will try to resolve the issue for you.